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⋅⋅ Shipping & Returns ⋅⋅

All orders are shipped via Australia Post using the Parcel Post service.
We offer FREE SHIPPING for all orders over $80 Australia wide.
For orders under $80 a flat shipping fee of $10.00 will apply. 
Please allow 1-3 days for us to process your order.
Estimated delivery time within Australia is 3-5 business days.
If you have not received your package within 7 business days of placing your order please contact us and we will look into your delivery immediately.

Love iluka is not responsible for items lost, stolen or damaged during shipping 
ORDERS UNDER $80 - Flat rate for regular post within Australia $10 (for items 500g)
ORDERS UNDER $80 - Flat rate for regular post within Australia $12 (Up to 5kg)
Express Post within Australia $15 (Over 2kg).

All international orders will be shipped via Australia Post with a flat rate shipping fee of $35AU.
Please allow 10-15 business days to receive your order.
If you are unable to select delivery for your order please contact us via email to discuss shipping options - hello@loveiluka.com

If you’re not 100% happy with your Love Iluka purchase we will happily offer you an exchange or store credit within 30 days of purchase within our policies as below:

Sale items can not be refunded for change of mind or Exchanged.

RRP Items must be returned in the original condition - unworn, unwashed, with all original tags still attached.

Return shipping method and associated costs are the responsibility of the customer.

In the unlikely event that you have received an item which has a manufacturing fault or is incorrect to the one you purchased, please contact us immediately for a Return Authorisation number, once your item has been returned and received in good order we will issue a full refund or exchange.

Please mark your parcel with your Order Number and return to:

Po Box 41 Seaford Vic 3198.

If you have any further questions please contact us.
e: hello@loveiluka.com