⋅⋅ Shipping & Returns ⋅⋅
▹SHIPPING
All orders are shipped via Australia Post using the Parcel Post service.
We offer FREE SHIPPING for all orders over $80 Australia wide.
For orders under $80 a flat shipping fee of $10.00 will apply.
Please allow 1-3 days for us to process your order.
Estimated delivery time within Australia is 3-5 business days.
If you have not received your package within 7 business days of placing your order please contact us and we will look into your delivery immediately.
Express Post within Australia $15 (Over 2kg).
▹INTERNATIONAL ORDERS
All international orders will be shipped via Australia Post with a flat rate shipping fee of $35AU.
Please allow 10-15 business days to receive your order.
If you are unable to select delivery for your order please contact us via email to discuss shipping options - hello@loveiluka.com
▹RETURNS
If you’re not 100% happy with your Love Iluka purchase we will happily offer you an exchange or store credit within 30 days of purchase within our policies as below:
Sale items can not be refunded for change of mind or Exchanged.
RRP Items must be returned in the original condition - unworn, unwashed, with all original tags still attached.
Return shipping method and associated costs are the responsibility of the customer.
In the unlikely event that you have received an item which has a manufacturing fault or is incorrect to the one you purchased, please contact us immediately for a Return Authorisation number, once your item has been returned and received in good order we will issue a full refund or exchange.
Please mark your parcel with your RA Number and return to:
Po Box 41 Seaford Vic 3198.
If you have any further questions please contact us.
e: hello@loveiluka.com