⋅⋅ Shipping & Returns ⋅⋅
▹SHIPPING
All orders are shipped via Australia Post using the Parcel Post service.
We offer FREE SHIPPING for all orders over $150 Australia wide.
For orders under $150 a flat shipping fee of $10.00 will apply.
Please allow 1-3 days for us to process your order.
Estimated delivery time within Australia is 3-5 business days.
If you have not received your package within 7 business days of placing your order please contact us and we will look into your delivery immediately.
ORDERS UNDER $150 - Express Post within Australia $15 (Over 2kg).
▹INTERNATIONAL ORDERS
All international orders will be shipped via Australia Post with a flat rate shipping fee of $35AU.
Please allow 10-15 business days to receive your order.
If you are unable to select delivery for your order please contact us via email to discuss shipping options - hello@loveiluka.com
Local Pick up please email or make note in order advising of when you would like to pick up your order
▹RETURNS
If you’re not 100% happy with your Love Iluka purchase we will happily offer you an exchange or store credit within 30 days of purchase.
Items must be returned in the original condition - unworn, unwashed, with all original tags still attached.
Return shipping method and associated costs are the responsibility of the customer.
In the unlikely event that you have received an item which has a manufacturing fault or is incorrect to the one you purchased, please contact us immediately and we will issue a full refund or exchange once your item has been returned.
Sale items can not be refunded for change of mind or Exchanged.
If you have any further questions please contact us.
e: hello@loveiluka.com